Shopify flagged the order as high risk. Cancel it or ship it? For most Shopify brands, that guess is quietly costing real revenue, and BFCM is about to multiply it. In this episode, Trevor Miller, Senior Account Executive at ClearSale, breaks down: * Why false declines, not chargebacks, are the fraud number most merchants can't quote * How a one point lift in legitimate approvals on $20M in sales
8 Oct 2026 · 38 minRunning a Shopify store? You already know success isn't about finding the right app—it's about knowing which strategies actually work at your specific stage of growth. I'm Steve Hutt, and I've lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cream, MUD/WTR, Bokksu, and many more. Here's what makes this podcast different: I've been on both sides of the table. 6+ years working inside Shopify gave me access to what's coming before most merchants know it exists. Building, scaling, and successfully exiting my own ecommerce businesses taught me what actually works when your money and reputation are on the line. That combination of insider access plus real operator experience gives you a perspective you won't find anywhere else. Since 2018, eCommerce Fastlane has delivered over 430 episodes and more than 2 million downloads to ambitious Shopify founders and marketers. Every week, I chat with operators, developers, and experts who share what's actually moving the needle right now—not theory, but patterns I've seen work consistently across dozens of brands at multiple stages. Whether you're launching your first store or scaling past seven figures, every episode gives you stage-aware strategies you can implement this week. We dig into Shopify apps, digital marketing, retention tactics, AI tools, and the operational stuff that actually reduces overwhelm—while building customer loyalty that lasts. You'll learn how to leverage emerging tech without losing what makes your brand unique. You'll also hear real founder stories, including lessons from my own journey building and exiting a DTC brand, plus insights from guests across 430+ episodes who've been exactly where you are. This isn't content for content's sake. It's what you'd get sitting at a mastermind table with someone who's built, scaled, and exited—and helped hundreds of others do the same. Ready to grow smarter, not just faster? Join thousands of founders and marketers in the eCommerce Fastlane community through our podcast, newsletter, blog, and forthcoming book "Thriving with Shopify." Steve Hutt DTC Founder | Podcast Host Find Us Online Website: eCommerceFastlane.com Newsletter: FastlaneInsider.com LinkedIn: linkedin.com/in/shutt X: x.com/stevenhutt Instagram: instagram.com/ecommercefastlane Email: [email protected]
Latest episodes
About 73% of declined orders are good customers, so your Shopify fraud rules may be rejecting buyers you paid to acquire. In this episode, Nicole Jass, SVP of Enterprise Strategy at Signifyd, breaks down: How to spot fraud beyond checkout, from card testing and account takeover to loyalty point theft and return abuse The signals that you've outgrown Shopify Protect, including cross-border orders a
6 Oct 2026 · 39 minUp to 90% of affiliate applications add no value, yet paid search partners drive six figures a month for scaling DTC brands. In this episode, Joshua Kennedy, founder of Imagine Marketing, breaks down: Why paid search review sites beat PR hits, with one affiliate partner driving $120K a month for a single brand How $5,000 test budgets uncover keyword clusters your affiliates aren't bidding on yet W
29 Sep 2026 · 1 h 0 minShopify retargeting stuck on one channel? A 4-person brand hit 35x ROAS running ads across social, email, and display. In this episode, Lizzie Chapman, VP of Technology Partnerships and Channels at AdRoll, breaks down: Why cutting brand awareness spend can double your recovery time, and how it feeds your retargeting funnel How a $1,500 product with a long buying journey earned 44.5x ROAS on cart a
22 Sep 2026 · 39 minShoppers often choose your product on a comparison site before reaching Amazon or Shopify, and most brands never see it. In this episode, Tigran Egoyan, Founder and Chief Growth Officer at BestChoice.guide, breaks down: Why Microsoft Ads converted two to three times better than Google for high intent desktop shoppers The dynamic landing page tactic that lifted conversion about 40%, and how Shopify
15 Sep 2026 · 39 minWeak product images cost Shopify brands sales every day, and agencies charge $3,000 per listing to fix them. In this episode, Monte Desai, co-founder of Pixii, breaks down: How one listing URL becomes seven optimized visuals in three minutes, then scales to 500 products The AIDA image sequence that carries a shopper from attention to add to cart across seven frames Why Shopify pages win on storyte
8 Sep 2026 · 38 minSelling on Shopify, Amazon, and wholesale but still running inventory from spreadsheets? That disconnect is quietly costing your product brand time, money, and customers. In this episode, Ben Hussey, Co-CEO at Katana, breaks down: - Why connected multichannel starts with one source of truth for stock, orders, and available-to-sell inventory - How Katana customers cut order processing time 25% in s
1 Sep 2026 · 44 minSold out does not have to mean lost sales. Out-of-stock product pages leak demand every week that Shopify brands could capture with preorders. In this episode, Sandesh Kulai, CEO of STOQ, breaks down: Why batching back in stock alerts to your actual restock quantity beats notifying the entire waitlist When to collect full payment upfront versus a deposit, and what Shopify Payments requires How wai
25 Aug 2026 · 45 minYour Shopify store's revenue isn't what buyers pay for. After 72 acquisitions, here's what actually sets your exit valuation. In this episode, Bawar Ahmad, founder at eComma, breaks down: Why founder dependency caps valuation, and the two-week holiday test buyers use to measure it The profit band that gets real offers, $100K to $2.5M a year, and what gets rejected fast Why earnouts rarely pay out,
18 Aug 2026 · 55 minMost Shopify brands hire offshore for the wrong reason, and it often costs them double what they think they're saving. In this episode, Nicolas Bivero, CEO and co-founder of Penbrothers, breaks down: Why chasing the cheapest labor costs brands more, and what cost efficiency looks like instead The 6-month Hypercare framework Penbrothers uses to onboard both new hires and clients successfully How on
11 Aug 2026 · 52 minAI search drives just 1 to 5% of your traffic today, but it converts far better than the rest. Here's how Shopify brands get recommended. In this episode, Robert Langenback, President and COO at Eight Oh Two, breaks down: Why LLM traffic converts nearly as well as branded search, and why it's up 1,200% year over year The product page miss: naming products "the Emma" instead of calling a shirt a sh
4 Aug 2026 · 52 minDe minimis is gone and tariffs are squeezing Shopify brands manufacturing overseas, but cash flow is still the real bottleneck. In this episode, Izzy Rosenzweig, CEO & Founder at Portless, breaks down: Why cutting inventory from 6 months down to 4 to 6 weeks can free up hundreds of thousands in cash How eliminating stockouts lifted customer revenue 20 to 35% without extra ad spend Real case studie
28 Jul 2026 · 32 minAI assistants don't care what page you rank on. They care whether your Shopify product data is structured to be found. In this episode, Morten Poulsen, founder and CEO of Plytix, breaks down: Why content led growth expands on SEO instead of replacing it, and what actually changes How FAQs, use cases, and structured attributes make your products readable to AI agents The single source of truth foun
21 Jul 2026 · 51 minBigger discounts don't win. Shopify brands offering 10% off in email pop-ups see better revenue per visitor than those offering 15%. In this episode, Taras Talimonchuk, CMO at Claspo, breaks down what billions of pop-up views reveal: Why steeper discounts lift opt-ins but attract discount hunters who erode revenue per visitor The 3% opt-in ceiling most ESP-native pop-ups hit, and why anonymous tra
14 Jul 2026 · 41 minYour AI tools don't actually know your ecommerce business, and that's why the answers sound confident but the numbers are wrong. In this episode, Bryan Mahoney, former Glossier CTO and now Co-Founder & CEO of Chord, breaks down: Why a data context layer can make your existing AI tools up to 5x more effective without switching models How brands move from fact-checking AI against dashboards to trust
9 Jul 2026 · 46 minCounterfeiters can now clone your Shopify product, listing, and website in minutes using AI, and most brands never see the revenue leak coming. In this episode, Mario Simonyan, founding attorney at ESQgo, breaks down: Why unauthorized sellers and buy box hijackers start eating your revenue once you cross $5M and expand into retail How AI lets copycats rebuild your listing and site in minutes, then
7 Jul 2026 · 38 minReshooting every season for your Shopify store? Dreem turns one phone photo into a full product content kit, no studio required. In this episode, Sam Thomas-Davies, Head of Content at Dreem (a Creative Force company), breaks down: Turn a single phone photo into a full content kit: pack shots, on-model imagery, lifestyle scenes, and video Access a 400-plus talent library, or create custom AI talent
2 Jul 2026 · 36 minSmall and mid-sized Shopify brands have been priced out of the pro-level ad testing that eight-figure DTC brands rely on. In this episode, Armen Mkrtchyan, CEO and co-founder of Extuitive, breaks down the AI system changing that: How 150,000 AI consumer agents rank and pressure-test ad concepts so you know what converts before launch The poly-intelligence process that turns one product photo into
30 Jun 2026 · 34 minAcquisition costs creeping up? If you're a Shopify brand treating creators as a gamble, TikTok Shop is turning them into a measurable acquisition channel. In this episode, Myriah Castillo, president of Joybyte, breaks down: - The "stoplight system" that tells you exactly which creator videos deserve paid ad spend - How TikTok awareness drives a 20% to 40% lift in Amazon sales, tracked not guessed
25 Jun 2026 · 34 minSorting your Shopify collection pages by bestsellers feels smart, but it quietly buries your highest margin products and leaks revenue. In this episode, Julia Wawrzynek, Marketing Manager at Sortwise, breaks down: Why sorting for profit beats sorting for popularity, and how to surface high margin products without a clearance bin look The two metrics that prove your merchandising is working: click
23 Jun 2026 · 27 min